Survey123 crashes on iOS devices with same select one question

701
5
11-12-2019 10:16 AM
KatherinePadilla
Occasional Contributor

Hello,

I have a survey that keeps crashing the app on iOS devices when the Flow Observed question is answered a certain way.  (FLOW_OBSERVED).  I have similarly structured surveys that do not have this problem.

iOS version 13.2.2

Survey123 version 3.6.158

Functions Fine:

Windows 10, Survey123 64 bit version 3.6.153

SM-G900V, Android version 6.0.1, Survey123 version 3.6.157

I have tried to do a whole new publish - same issue.

I have tried to remove the / as recommended in a comment below, with a whole new publish - same issue.

Katie.

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5 Replies
DougBrowning
MVP Esteemed Contributor

Try removing the special chars like
Chollas Creek LG/LM Boundary

and

Mission Bay/La Jolla

and

MB/LJ

Messed me up a few times

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KatherinePadilla
Occasional Contributor

Interesting. This is definitely not the first time I have published this survey, yet the first time I have had this issue. I will give it a try though.

Thanks.

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KatherinePadilla
Occasional Contributor

Thanks for the suggestion Doug, this did not work for my survey.

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JamesTedrick
Esri Esteemed Contributor

Hi Katherine,

I can see the crash on the form sample you've provided. It appears that this is specific to the design of your form - could I ask that you file a BUG with Esri Support so that we can better diagnose what is occurring?

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JayH
by
New Contributor III

I had the same issue, but could fix by republishing it. What I did was creating new survey, and copied the content in the form into new form. I am still not sure what was the issue- everything else was the same. 

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