Survey123 coordinates lost in result

[PatrickOostra]

I made a survey assignment which was responded to 280 times, the only problem i have is when i started looking at the results all my entries (people were asked to click a specific location on the map) are defaulted to the 0,0 coordinate which happens to be somewhere of the coast off africa. I am for 100% sure this is not the location all entries where submitted to and i fear the error may have been from my side(altough i am not sure what i have done wrong)
Is there anyway to find the correct coordinates (of the correct location ) and what did i do wrong to get this result so i can learn from this in the future?

Thanks for anyone's time reading and or trying to anwser this.

[abureaux]

Off the west coast of Africa (where you have displayed above) is lat-long of 0,0. All forms without locations will end up there.

The users likely have location services turned off. This is the default behaviour for web-based forms and I believe most windows PCs (at least my company). Users need to manually enable (PC) or allow (web browser). For mobile apps, it is also up to the user, but I find that most users accept the prompt, while some reflexively hit "no".

Since 100% of respondents have location services off, I'd assume web-based form? You may wish to include a geopoint, make it required, and have them drop a pin. EDIT: Will add that you can restrict the geopoint so they have to move the point outside of that general area.

[PatrickOostra]

Thanks for your response and suggestions, i did indeed work with a web based form. All your suggestions indicate that there is no ‘fix’ for the forms filled in now( only future ones) is that correct?

[abureaux · Accepted solution]

Sorry for not clarifying.

Correct. You can't do anything now.