Survey123 Connect Latest Version Login Issue

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08-03-2018 08:09 AM
KingTides
New Contributor II

When attempting to login to the Survey123 Connect desktop application (Latest Version) the login pop up does not appear. After uninstalling and reinstalling the issue still persisted. What I found that did work was that using Survey123 Classic Connect did allow me to login. My system's OS is microsoft 10 (latest version). I am not sure what the issue is with the latest version but not being able to login to the app seems like a pretty big issue. Is anyone else experiencing this?

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JamesTedrick
Esri Esteemed Contributor

Hi,

You may want to see if the issue with the Windows Credential Manager might be the cause.  See Survey123 Connect sign in issue  for more info.  An update of Survey123 Connect was released this week that should address the issue.

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2 Replies
JamesTedrick
Esri Esteemed Contributor

Hi,

You may want to see if the issue with the Windows Credential Manager might be the cause.  See Survey123 Connect sign in issue  for more info.  An update of Survey123 Connect was released this week that should address the issue.

View solution in original post

KingTides
New Contributor II

That was the problem, thanks!