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Survey 123 Send Error

378
3
03-02-2024 05:00 PM
Reuben
by
Emerging Contributor

hi,

I am looking for advise to resolved this issue (see screen shot).

The send error occur when I tried to send my survey.

 

Send errorSend error

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3 Replies
ChristopherCounsell
MVP Regular Contributor

This appears to be a database level error suggesting that the row (data entry) is too long.

It could be tied to being too large a data entry, misconfigured fields, or missing corrupted fields.

It's not a common Survey123 error. If you need help narrowing it down further we'll need:

  • Survey XLSForm
  • Insight into how the service was created (from publish, manually, portal vs agol, what databse)
  • Insight into how the form is completed (URL schemes) and if it's specific to this submission or all surveys.
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Reuben
by
Emerging Contributor

hi Christopher,

Thanks for your respond. 

We had an ArcGIS Enterprise for Organization account and the ArcGIS Survey 123 

is created and stored in this account. 

We haven't encountered this issue when we conducted the survey on web app. 

 

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MaureenSpiessl
Occasional Contributor

Hello,

Probably not the issue but I have encountered an error where I have to open a separate tab and login to AGOL  and then resubmit the survey. It is probably not the same issue you are dealing with but might be worth a shot in the dark.  

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