Problems using Internet Explorer accessing my surveys

[Anonymous User]

Hi,

first time here. I'm an really an end user who occasionally plays at the development end so not that tec savey. So excuse me if the following sounds idiotic.

I logged in this morning into Survey123 http://survey123.arcgis.com/surveys 

via Internet explorer using my organisations account .

I just get a blank page - headings but no content. Cannot access my surveys . Help works - not that is much help lol, login works, and drop down for Survey123 works. Just not my survey

Yet when I do exactly the same using Chrome - no problems.

I have no problem using Chrome it is just that Internet Explorer is my organisations preferred web site

Is there a problem between Internet explorer and http://survey123.arcgis.com/surveys ?

No problem as far I can tell with anything else on internet explorer

cheers

Jonathan

[DanPatterson_Retired · Accepted solution]

test if you can at home, if that is remotely possible, some institutions have permissions set for some things.  If it worked in the past without issue, I would contact your organizations IT people and see if there were any recent changes.

[MichaelKelly]

Hi Jonathan,

I would suggest you clear your cache - an update was recently made to the website which may have caused this behaviour. Details on how to do this below:

• Chrome
• Internet Explorer
• Firefox

Mikie

[Anonymous User]

People

thank you very much .

I cleared the cache as suggested though have decided that I would put the issue back on my organisations IT people and see if they can sort out what exactly is going on . My Organisation locks a lot of the settings, so am really unable to do very much without their input. And anyway they have much bigger and smarter abilities than I do .

Cheers for your suggestions and help

Jonathan