I was wondering if anyone else had this issue and if they found a solution - i have multiple surveys in Survey123 that have photo questions. Every time the person using the app tries to take a photo through the app, it asks to calibrate (where you tilt the screen to roll the ball around the circle, like when you open the compass). How do I make that go away?
According to this post: compass on my iPhone 6 will not calibrate |Official Apple Support Communities it's possible to turn off this calibration. Might be worth turning it off, testing to make sure the location information is correct as well as being able to take photos.
I have an iPhone5s and encountered the same calibration issue. I didn't see the issue on other iPhones or Droids. Sometimes if I rolled the ball, I would be able to add a photo. Other times I had to close out of the app and then re-launch to add my field.
What's interesting is that it didn't happen on every entry, only every now and then.