Hello All. I use survey123 for arcgis version3.5.164. I cant get offline map/image/basemap using tpk file appear in the map types in this version when I go offline using survey123 which is possible in the previous version. Is there any limitation for the latest update?
Solved! Go to Solution.
Thank you for the response. I used tpk with this link TPK - Google Drive
In the previous version, tpk created using Arcgis 6.0 can be shown with offline mobile data
in the new version (3.5.164) the map does not appear (only coordinates of the location)
If you do not see the map it would indicate the format of the tpk or the coordinate system is not supported. However if it was working previously I would be interested to know why it does not now.
Would you be able to share the tpk file, and your xlsx file, so we can take a closer look?
I tested the 3.3 version, 3.5 version and new 3.6 beta version with your tpk file you provided and I am able to view in the geopoint map widget. I manually loaded via folder on the device, as well as using new linked content in 3.6 beta, and I can see this tpk in the map viewer. There is no different between 3.3 and 3.5 release from this respect, and it is improved in 3.6 with new handling of enhanced map types.
The first screenshot below is 3.5 release, the second is 3.6 beta:
If the tpk is still not working for you with 3.5, can you test 3.6 beta from EAC?
Can you also let me know what make/model and OS version you are having issues on? Is it all devices and OS versions, or just some?
I'm also experiencing similar behavior since the new update but seems confined to a certain device (Samsung J3 running Android 8.0 as an example). Survey123 just doesn't seem to be picking up on the basemap for some reason whether in a private folder or the library. The exact same basemap works fine on Collector on the same phone and works fine on other devices (Samsung S9, IPad, Windows) in Survey123 so I know its not the basemap itself and everything was working fine prior.
They are all .tpk . This occurs with any custom tile package I use. I even downloaded an ESRI basemap (Topography) with collector and brought it over to the Survey123 app and they all show up in the map library in the storage settings but none are available in the Survey's themselves. They all work on other devices though using the same version of the app. I installed the Classic version on the offending device and everything works as expected. I'm unable to share tile packages due to restrictions.