Select to view content in your preferred language

Internal server-side error

6618
28
Jump to solution
07-02-2020 11:49 PM
ChristopherVan_de_Wyngard
Emerging Contributor

For some reason since today I have not been able to generate a single feature report from Survey123, it give me an error "Internal server-side error" every single time.

I have generated the same report yesterday just fine but no luck today.

28 Replies
AprilChipman
Frequent Contributor

I received this error this morning also. No previous issues on surveys and Make scenarios that were working yesterday.

Nicholas1441
Emerging Contributor

Also running into this error on our Survey123 Portal accounts on all surveys.

Tags (1)
JamesTurner2
Regular Contributor

Getting this error today as well with enterprise 10.9.1

Hoping that @ZhifangWang might have some insight since they provided help on the original issue.

nnolasco
Occasional Contributor

Exact same issue here.

lmendez_sp
Emerging Contributor

Same version, same issue.

Tags (1)
HarmondSantos1
Occasional Contributor

Started getting this error too since 15:00 NZST yesterday (10/09/2024). Reports were still generating hours before. We're on Portal 10.8.1

DPU-SMAMUS
Emerging Contributor

Same issue here, im from Porto Alegre, Brazil. The error appeared since 09/09/2024, only on the enterprise 

Captura de tela 2024-09-10 120520.png

nnolasco
Occasional Contributor

I did get word from the analyst I was working with that an update was made Sep 10th, 2024.  They have logged the defect, but no word on a resolution yet.    https://doc.arcgis.com/en/survey123/get-started/whatsnewsurvey123.htm

JamesTurner2
Regular Contributor

Thanks, I also heard this. There is some action over here: https://community.esri.com/t5/arcgis-survey123-questions/internal-server-side-error-reports/td-p/133...

"Tech Support has logged BUG-000170665 for this."