Custom URL error on Samsung Galaxy S8

[CarlHolt1]

Custom URL works on iPads and Google Pixel 2, but throws an error for a user using a Samsung Galaxy S8.

[BrandonArmstrong]

Hi Carl,

Is your survey public, or are you able to share it publicly and provide the custom url link?  If not, I have sent you a private message in GeoNet with details regarding how we can test further.

Thanks,

Brandon

[CarlHolt1]

Sorry been busy with another project and just now getting back around to this issue. I can make the survey public and share.

[BrandonArmstrong]

Hi Carl,

After saving the web map you shared with me, I was able to successfully use Explorer and Survey123 with the pop up containing the custom url scheme in the following environment... 

Samsung Galaxy S8 Android v.8.0

Explorer v. 18.1.0

Survey123 v.3.0.149

Can you please verify that you were using the same?  Also, is there is specific record that exhibits this behavior, or is it when launching your 'Inspection Form' from any of the records containing a pop-up?

Best,

Brandon