Accidently deleted the 'My Survey Attachments' folder

[Lisa_G]

Hi, I need some help please. I was working on a field tablet where the user indicated that they could no longer upload photos into a survey123 connect form. I backed up the user's sqlite database and the folder My Survey Attachments to my pc. This user had approximately 25,000 photos in that folder.  I deleted the users Survey123 app on their tablet, and reinstalled it. Next, I wanted to copy back over the sqlite database and the My Survey Attachments folder. I copied the contents of the backup of the My Survey Attachments and pasted them into the My Survey Attachments folder on the tablet. It took such a long time, and it appeared to be stuck. So I deleted the folder. Now I know that folder, My Survey Attachments is a virtual folder only.  Is there any way I can get that folder back on to the tablet? I have all the photos, 25,000 of them I need to paste back into the tablet. Thank you so much!

[abureaux]

Not sure if this is iOS or Android, but these suggestions should work on both: Why not just delete and re-download the app again? Or, keep the app installed and just complete a survey with attachments (the S123 app should re-create the folder for you automatically).

[Lisa_G · Accepted solution]

Hi and thank you for your recommendation. I too, thought sending a record up would automatically create the missing virtual folder 'My Survey Attachments'. Maybe it's the way the form is set up for editing responses and resubmitting them. I did send up a test record last Friday, Nov 8, but when I hooked up the Android Samsung tablet to my pc, no My Survey Attachments folder. I retrieved that record this morning, to edit and resubmit. Then the My Survey Attachments folder was visible.   Thank you again!