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Technical issue

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01-29-2024 03:16 AM
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GunjankumariGunjankumari
Emerging Contributor

My self gunjan kumari and I am newly join this website for school project as a student but I faced some issue like when I created our story then my storymap home page doesn't open so I want to you solve my problem right now

Thank you

Regards 

Gunjan kumari 

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3 Replies
OwenGeo
Esri Notable Contributor

@GunjankumariGunjankumari - I'm sorry you experienced this problem.

Could you please clarify whether you were working on storymaps.arcgis.com or storymaps.com?

On ArcGIS StoryMaps, I am not able to reproduce the issue you describe, and we are not aware of any system outages in the last 72 hours that would have caused this.

One thing that might have happened is this: if you create a story and leave the builder without making any changes, the story will be automatically deleted. This is to prevent you from accumulating empty stories in your account that you may have made by mistake.  Could this be the situation you ran into?

Owen Evans
Lead Product Engineer | StoryMaps
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GunjankumariGunjankumari
Emerging Contributor

Hello actually I start working on ArcGIS storymap.com after singh in but any time when I open the storymap home doesn't work 

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GunjankumariGunjankumari
Emerging Contributor

Screenshot_2024-01-30-15-40-21-250_com.android.chrome.jpg

 this is my problem 

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