Select to view content in your preferred language

Tableau embed sizing behavior update

681
3
09-05-2024 06:00 AM
AbbyE_Esri
Esri Contributor

In an attempt to resolve a Tableau sizing issue found when embedding Tableau dashboards in stories, our third party embed provider has disabled the ability to embed new Tableau items. We recognize this is an unexpected shift in functionality, and apologize for any effect this may have on your current content. This is a change across all partners utilizing this embed provider, including ArcGIS StoryMaps.

We recommend you do not edit or delete and re-add current Tableau dashboards that are already in your stories, briefings, and collections until this sizing issue is resolved and the Tableau functionality is enabled again.

If you have already edited a Tableau dashboard, or need to embed a new one, we recommend you add a screenshot of the dashboard as an image and provide a hyperlink in the caption to so readers can open the full version in a new tab while this issue is investigated.

We will continue to add to this post with any updates we receive on Tableau's integration and expected embed behavior.

September 19, 2024 update:

We've been working with our third party embed provider, and have been able to allow more appropriate sizing for Tableau embeds that are added as inline embeds. Feel free to try out the embed with a test block/story. Compare the old embed to the new one and decide if you want to update the embed to use the new sizing before replacing the old embed. If you edit your existing embed and don't like the new formatting, you won't be able to revert to the previous formatting. 

Immersive embeds are still experiencing this sizing issue for Tableau embeds. We are still collaborating with our third party embed provider to improve the formatting of these embeds, but for now we still recommend you do not edit or delete and re-add current Tableau dashboards that are within immersive blocks.

We'll continue to update here with any changes to expected behavior as we receive them.

0 Kudos
3 Replies
jrosacker
Emerging Contributor

Hi Abby - glad to see this issue is currently being worked on. Do you have a link to an active bug fix or other status page so our team can track the progress of this fix? I've poked around this site for related ideas marked "In Review" or similar and didn't get any hits. Thanks!

0 Kudos
RylandLu
Occasional Contributor

Hi Abby,

I am so relieved to hear that I am not the only one who is experiencing these issues.

I am experiencing a particular quandary with my storymap where the height and width match the frame of the embed in a large screen (desktop) view but not a mid-sized screen (Tablet) view. Unlike with small screen views, Tablet views don't seem to allow you to choose whether to display as an image or a live embed, which leaves you with a suboptimal live embed showing up.

 

Any idea of I might resolve this? (I get there are a lot of issues your working out with the third party so totally understand if not) Photos are attached.

 

Best,

Ryland 

0 Kudos
AurelieShapiro
Frequent Contributor

are there any updates to this issue? I created a story map that had a great, full-size tableau embed but I cannot reproduce this in a new story map, nor can I change the source in the existing one so I am stuck!

examples here: https://storymaps.arcgis.com/stories/6703668fdb7d4c0fbce24474c484522c/edit

please help!

0 Kudos