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Story Maps Not Updating after Publish

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12-02-2022 08:00 AM
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SaraJL
by
Frequent Contributor

Hello everyone!

I reached out to support - but I'm wondering if anyone else is having this issue.

If I open a Story Map that has already been created, make a couple changes, and then republish - the changes will show up in that current browser tab. If I go back to the Collection, reopen the map, or try to open the Story Map from my ArcGIS Online dashboard the changes do not reflect.

I also noticed that if the Story Map is embedded anywhere (like a website) it also doesn't update to show the changes in the third-party app (Wordpress, etc.)

I made a short video! Curious if anyone else has this issue.

I am using:

  • Latest version of Chrome
  • Windows 10 64 Bit

 

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11 Replies
SaraJL
by
Frequent Contributor

I can do that! I'll send the information to you directly.

Thank you!

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IngridDabringer
New Contributor

Hello Folks,

I am also having a similar issue.

I have updated the story card, but it is not reflected in the live view - neither when I clear my phone or laptop. I see the change in the gallery and the item details. It feels like something is blocking the public view. https://storymaps.arcgis.com/stories/8eed9e9f72e741abb7214b6df74f4935

https://arcg.is/0rHm8y0

Also, there is a shift in workflow. We used to be able to see our changes instantly, and now we can't. It doesn't feel like it's a caching issue.

Best, Ingrid

 

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