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Sync-enabled service sync requests when the service is down

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03-16-2025 09:19 AM
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EdwardBlair
Regular Contributor

Hi all -

We have an ArcGIS runtime-based mobile solution that attempts to sync with nine (9) separate sync-enabled feature services published via portal from an archive-enabled enterprise geodatabase once or twice a day.  There are approximately 600 mobile clients connecting at different times over three daily work shifts.     

This generally works OK. 

However, we recently had a need to bring the feature services down for about 5 hours for maintenance over a weekend.    When we brought the feature services back up the portal servers were immediately flooded with requests in what one member of our team likened to a denial-of-service attack.

We eventually got the situation under control by a set of steps we would rather not have to repeat.  

My question is, it seems there must be a better way to do this.   Should we have (somehow) paused the client requests when the feature services were restored?     Any suggestions would be much appreciated.

Thx,

Ed

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EdwardBlair
Regular Contributor

Is it possible that when we shut down the sync-enabled feature services that we also go into the system services and stop the sync geoprocessing service that this would prevent client requests from entering the queue?

Ed

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