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JavaScript Spatial Analysis Services failing: Select appropriate helper services url from Portal for requested operation

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09-30-2014 09:15 PM
deleted-user-VeZur_n9o0OZ
New Contributor III

Hello,

 

about 6 months ago I built a prototype JavaScript app which uses the spatial analysis service; FindNearest.Find Nearest—ArcGIS REST API: Spatial Analysis Service | ArcGIS for Developers

 

The app ran fine for a few months, prompting users to log in to ArcGIS online, before submitting a task and returning results.

 

Now my geoprocessing job is failing with: Select appropriate helper services url from Portal for requested operation","params". See below for full JSON response. You can also debug yourself at RigPlanner . Look at arcgis.js lines 215 to 255 to see me build my parameters object and submit the task. So what's changed? And what do I need to change to get my app returning results again?

 

Cheers!

 

 

 

{

  • jobId: "j1d25d7282f4b43fab8bd626a59908963",
  • jobStatus: "esriJobFailed",
  • results: { },
  • inputs: { },
  • messages:

    [

    ]

     

    • {},
      • type: "esriJobMessageTypeError",
      • description: "{"error": {"code" : 0, "messageCode": "GPEXT_015","message": "Select appropriate helper services url from Portal for requested operation","params": {}}}"
    • {},
      • type: "esriJobMessageTypeError",
      • description: "{"messageCode": "AO_100030", "message": "FindNearest failed."}"
    • {},
      • type: "esriJobMessageTypeError",
      • description: "Failed to execute (FindNearest)."
    • {}
      • type: "esriJobMessageTypeError",
      • description: "Failed."

}

 

Message was edited by: James Parker Changed URL and added steps to reproduce error

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deleted-user-VeZur_n9o0OZ
New Contributor III

I had to get esri support onto this one in the end. By changing the url of the analysis service to "http://analysis1.arcgis.com/rest/services/tasks/GPServer/FindNearest" the application now returns results for users in my ArcGIS Online Organization. Doesn't seem to work for trial accounts however.

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4 Replies
KellyHutchins
Esri Frequent Contributor

James,

Can you provide details on the steps we need to use to reproduce the issue with your Rig Planner app?

deleted-user-VeZur_n9o0OZ
New Contributor III

Hey Kelly,

Thanks for taking a look. Here are the steps I use to reproduce...

  1. Go to http://www.deloitte-geospatial.com/rigplanner/  ( I will revise url for original post as github gives a different error)
  2. Open your browser's developer tools (I'm using Chrome) and show the network tab
  3. Search by Filter > Search. You do not need to change any of the default filter values
  4. Enter a valid ArcGIS Online username and password and hit OK.
  5. You should be able to see the api submit the gp task, then check it's status a few times before failing. When I examine the output of the final output I see jobStatus: esriJobFailed with an array of 4 messages. See the output from my original posting the JSON object.

As I say this app was working fine up until a couple of months ago, and should return 2 objects when successful. i) The nearestLayer containing the 10 nearest points to the little rig marker, and also ii) the connecting lines from the marker to each point. It's a fun little proof of concept that we'd love to get working again.

Cheers,

James

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deleted-user-VeZur_n9o0OZ
New Contributor III
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deleted-user-VeZur_n9o0OZ
New Contributor III

I had to get esri support onto this one in the end. By changing the url of the analysis service to "http://analysis1.arcgis.com/rest/services/tasks/GPServer/FindNearest" the application now returns results for users in my ArcGIS Online Organization. Doesn't seem to work for trial accounts however.

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