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ArcGIS Pro 3.6.1 Local Scene does not refresh imagery after adding/removing an elevation source until zooming

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2
4 weeks ago
rdc_hirohara
by
Regular Contributor
4 weeks ago

Hello,

I found what appears to be a display issue in ArcGIS Pro 3.6.1 Local Scene.

Steps to reproduce:

  1. Create a new ArcGIS Pro project.
  2. Add a new Local Scene and remove the default 2D map.
  3. Add an elevation source (DEM) to the Ground surface.
  4. Add an imagery raster layer.
  5. Add or remove the elevation source again.

Expected behavior:

The imagery layer should be displayed immediately after the elevation source is added or removed.

Actual behavior:

Immediately after adding or removing the elevation source, only the blue ocean background is displayed. The imagery layer is not rendered.

If I simply zoom out using the mouse wheel, the imagery appears immediately. Pressing F5 does not resolve the issue.

Additional information:

  • This issue occurs even in a brand new ArcGIS Pro project.
  • No ArcGIS Pro SDK add-in is involved.
  • The issue occurs using only the standard ArcGIS Pro UI.
  • The same behavior occurs when removing an elevation source, not only when adding one.
  • I tested both with no vertical coordinate system and with "WGS 1984 Ellipsoidal Height"; the behavior is unchanged.
  • I do not remember seeing this behavior in ArcGIS Pro 3.4.

Has anyone experienced the same issue?

Is this a known issue in ArcGIS Pro 3.6.1?

If so, has it already been fixed in a later 3.6.x patch (for example 3.6.4)?

Unfortunately, I cannot share the DEM because it belongs to my customer.
However, the issue is reproducible with a newly created project and the standard ArcGIS Pro UI.

Thank you.

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2 Replies
ChrisUnderwood
by Esri Regular Contributor
Esri Regular Contributor
3 weeks ago

Hello @rdc_hirohara  , here is the ArcGIS Pro "Issues Addressed" list. And there are a lot of Bugs/Enh included. Even if you don't see your problem described, patching to ArcGIS Pro 3.6.4 would seem to be a sensible step anyway.

https://pro.arcgis.com/en/pro-app/3.6/get-started/release-notes.htm

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rdc_hirohara
by
Regular Contributor
3 weeks ago

Hi Chris,
Thank you for your reply and for the suggestion.
I upgraded ArcGIS Pro from 3.6.1 to 3.6.4 and tested the same workflow again.
Unfortunately, the issue still occurs, even in a newly created ArcGIS Pro project without my SDK add-in.
After adding or removing an elevation source in a Local Scene, the map is not refreshed until I zoom in or out using the mouse wheel.
Therefore, the issue is reproducible in both ArcGIS Pro 3.6.1 and 3.6.4.
I'll also follow up with Esri Technical Support through my support case to determine whether this is a known bug.
Thank you again for your help.

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