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Unable to get to login page of ArcGIS Pro even after I renewed my license

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08-27-2023 04:51 AM
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ivanskcheung
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My ArcGIS for Personal Use license expired on 08/25/2023. I renewed my license on 08/27/2023, but when I launched the program, I received the message Screenshot 2023-08-27 194607.png

I reassigned each of the licenses for ArcGIS Pro extensions on ArcGIS Online, but the problem persists. I can't authorize the program with the in-app wizard, since I do not have an Authorization Number for a single-use license. 

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ivanskcheung
New Contributor

FYI, my desktop ArcGIS Pro's version is 3.1.3.

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