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Right click not working in ArcGIS Pro Virtual Environment

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01-28-2025 06:23 AM
BenjaminMittler
Frequent Contributor

Our university runs ArcGIS Pro in a virtual environment so that students with macs still have access. I have  student that purchased a mouse but is unable to use right-click in pro, this issue is specific to pro and they have verified that it works in other programs. I assume that they need to wipe/rename a folder to clear their user settings but i'm not sure which one. Can anyone point me in the right direction.

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George_Thompson
Esri Notable Contributor

I think that you are looking for a "soft reset" of their ArcGIS Pro profile, here is a link: https://support.esri.com/en-us/knowledge-base/how-to-perform-an-arcgis-pro-soft-reset-000027631

--- George T.

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George_Thompson
Esri Notable Contributor

I think that you are looking for a "soft reset" of their ArcGIS Pro profile, here is a link: https://support.esri.com/en-us/knowledge-base/how-to-perform-an-arcgis-pro-soft-reset-000027631

--- George T.