Problems viewing basemap in arcgispro

[AngeloTroiano]

Hello all
i have a problem i cant see the basemap in arcgis pro do you have any suggestions
thanks

[CodyPatterson]

Hey @AngeloTroiano 

Would you be able to verify if the visibility is turned on:

If it is, are you able to change to another basemap to see if that one loads?

Cody

[clt_cabq]

in addition to what @JCody suggested, make sure you haven't layered something over the top of the basemap that is obscuring it.