problems installing service pack 5

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12-26-2019 11:04 AM
KerryWilcox
New Contributor II

Hoping someone else has some advice for me.  I'm having trouble getting Service Patch 5 installed for ArcGIS for Desktop, 10.7.   After downloading, I get the following error:

I've checked ArcGIS Administrator, and this is what it shows, so I'm not sure what the problem is: 

Thanks!

KW

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