Problem in log in ArcGIS Pro

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01-25-2021 10:08 AM
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ahmed_ahmed_elbadwy
New Contributor

Hello, I bought ArcGIS Desktop for Personal Use Term License Subscription for 1 year from esri, all paid process completed and i got the invoice order; the problem is when i try to log in ArcGIS pro by the account message appear "Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account " 

ahmed_ahmed_elbadwy_0-1611598002024.png

 

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AdenaSchutzberg1
Esri Regular Contributor

Hello Ahmed,

Please contact service@esri.com for help using your Personal Use license. They should be able to get you up and running.

Adena

 

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AdenaSchutzberg1
Esri Regular Contributor

Hello Ahmed,

Please contact service@esri.com for help using your Personal Use license. They should be able to get you up and running.

Adena

 

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ahmed_ahmed_elbadwy
New Contributor

Many thanks Adena.

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