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Pressing keyboard shortcuts prevents using the display

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05-06-2026 10:27 AM
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AndrewRuegsegger
New Contributor

I am having this issue where whenever I press any keyboard key (even Windows), the map will begin to spin, kind of jittery-like, and the refresh icon will not stop spinning. Then I am prevented from panning with the mouse and I cannot highlight anything on the screen (basically frozen). Pressing ESC will stop the refresh icon and allow me click on tabs in the task bar, but I still at that point am unable to pan with the mouse or keys, though I am able to turn layers on and off. Opening a different project allows me to use the display again until I press any keyboard shortcut. It is super frustrating. The bug is also somewhat inconsistent. Sometimes everything works fine, but other times this happens. Any ideas?

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ChrisUnderwood
Esri Regular Contributor

Hello @AndrewRuegsegger , there is another map spinning post here. It does contain a few ideas you might be able to try ?

https://community.esri.com/t5/arcgis-pro-questions/map-starts-spinning-when-i-hit-ctrl/m-p/1664121

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