We probably have 50ish VDI users in our agency with only two having this issue. As you can see in the attached screenshot, when this user moves a window it leaves artifacts along the way making it unusable. Has anyone else seen this behavior?
Hi Randy, we have a similar deployment at our firm. Some, but not all, of our users are also experiencing blacked out viewer panes and unresponsive controls when updating the displayed layers via symbology or definition queries. This sometimes results in a Windows message that a process has become unresponsive and prompts the user to end the task. This does NOT result in Pro quitting, so we think it's an underlying graphics or VDI client process.
What version of Horizon are you on and what are your system specs?
We had recently updated the VMWare Horizon Client to the rebranded Omissa Horizon Client. This quickly caused a number of issues and IT rolled us back to what we thought was the last stable version of VMWare Horizon Client: 2312.1, build 8.12.1 (23531249).
Host OS Version of Microsoft Windows 10 Enterprise 10.0.19045.5965.
GPU is NVIDIA RTX Virtual Workstation (A16-2Q)
We're running ArcGIS Pro 3.1.1. Most of our data is stored on our network as shapefiles and file geodatabases, but we also use ArcGIS Enterprise 11.3 services.
I have that setup too but without the GPU. They haven't included one in the setup yet. Any suggestions as to where to process data if we dont have a dedicated network drive? im defaulting to the C drive but as far as i can tell thats basically a cloud server like G drive or Outlook. Cant for the life of me figure out how to keep the data on the actual C drive or at the very least keep Pro from having to download every folder i click on or try to add