I have bought an ArcGIS single use license focusing on the use of ArcGIS desktop, and I would like to know if it gives me accesses to the ArcGIS pro. if so, how should I proceed? I have already download it, but when I try to open it, I get a message telling me my ArcGIS account is public then I am not allowed to accesses ArcGIS Pro, Have anyone here gotten any similar problem?
I have done all the process of licensing or authorizing it but it keeps returning me the same message. that I have a public ArcGIS account. The ArcGIS Desktop, for example, is working perfectly,
You should be able to contact Esri Customer Service for help. There are several ways of licensing Pro and we do not have any way to know how your license agreement is set up.
I am pretty sure you need to set up a non-public ArcGIS Online account to license your instance of Pro, or license ArcGIS Pro using a single-use license with a provisioning file. You should have gotten instructions on which method you should use and codes with your your media. If you are stuck I recommend contacting Esri customer service.
