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error 1911 - Unable to register inkdev.dll in Microsoft Shared folder - ArcGIS Desktop/Reader 10.5

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08-06-2018 09:33 AM
JasonRoper
Occasional Contributor

Hello.  I'm trying to install ArcGIS Desktop or Reader on a user's Win10 machine, but we keep getting the error toward the end that says "unable to register inkdev.dll in c:\Program files (x86)\Microsoft shared\ink\inkdiv.dll".  The install completes, but the program will show this error when attempting to run.  Any thoughts?

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1 Reply
JasonRoper
Occasional Contributor

I think I have it figured out.  I copied the .dll from a known good install then retried.  The program installed and ran correctly. 

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