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Data Interoperability install error ArcPro 2.4.3

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01-03-2020 11:15 AM
StephenLai2
by
New Contributor
‎01-03-2020 11:15 AM

Hello,

 When installing Data Interoperability, I get this error message.

 "Data Interoperability for ArcGIS Pro requires that ArcGIS Pro 2.4 be installed on the system. Please rerun this setup after installing ArcGIS Pro 2.4"

I have 2.4.3 installed and have un-install and re-installed a couple times and still get the same error. My staff also have the same issue.

We have the extension enabled for our user profiles.

Any guidance would be appreciated.

Thank You,

Stephen Lai

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1 Reply
BruceHarold
by Esri Regular Contributor
Esri Regular Contributor
‎01-06-2020 07:00 AM

Stephen, please uninstall both Data Interoperability and Pro 2.4, then re-install Pro and Data Interoperability.  We have seen this come up occasionally in the past but complete un/re-install should fix it.