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Automatic Tab Switching Bug

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07-25-2022 11:05 AM
CheyneHadley
Regular Contributor

Does this happen to anyone else?  The Ribbon Tabs automatically switch.  I tend to spend most of my time in the 'Edit' Tab, but ArcGIS Pro will switch me back to 'Home' or 'Insert'.  Pro usually switches back to 'Home' when first starting the application, and switch to 'Insert' if I am adding and removing features, especially imagery.  The switching tends to happen unexpectedly, which makes capturing the phenomenon somewhat difficult.

You can see the tabs switch at the 00:51 seconds mark.

This video is just one example of one scenario where this happens to me.  I generally experience this bug at least once per instance of opening Pro, which I do several times per day.

 

Case Number: 03107517

 

12 Replies
CheyneHadley
Regular Contributor

This issue continues to happen even after formatting my OS install drive and reinstalling Windows.

0 Kudos
FourCornersMapping
Frequent Contributor

Yes, this happens to me many times a day and it is super annoying. It primarily happens in Layout. For me, if I have a layer selected in the TOC, say to change the symbology or labelling properties, I make the change and then it deselects the layer in the TOC. Then I have to reselect it to keep making changes. This doesn't happen in Map view, just Layout view. Someone help!!

JesseCloutier
Esri Community Manager

Hi @FourCornersMapping, we appreciate you sharing a potential bug with the broader Esri Community; however, Esri does not actively track software defects posted here. The official channel for investigating and validating bugs is Esri Technical Support. All customers experiencing a potential software bug should leverage technical support to report and investigate the issue.

By reporting bugs through technical support, Esri can better track the scope and impact of the issue across all our customers and better prioritize it with our product teams. Our teams can also investigate the issue more thoroughly to see if there is a solution, workaround, or patch to get you back up and running as soon as possible.

As a reminder, Esri Community is primarily a self-service support platform where Esri users can ask or answer each other’s questions, share feature requests, and collaborate to solve problems with GIS.

*Note that this is a scripted message prompted when posts allude to a potential product bug.

Jesse Cloutier
Community Manager, Engagement & Content