Hi,
I'm trying to download and authorize ArcGIS Pro for desktop 10.8.2 as part of an online course. The license is Advanced (Single Use). The course provided links to the License File installer and a NotePad doc where I could retrieve the authorization code. I forgot to run the License File installer before I entered the authorization code from the doc, so even though the software authorization wizard said "Congratulations, your software has been authorized and is ready for use", ArcGIS Administrator shows Installed (yes), Authorized (no) for it (see screenshot attached).
Once I realized what I'd done, I ran the License File installer and tried the whole process again. This time the software auth wizard came back with error code "7288: the activation of the fulfillment is denied by the activation policy for activation ID ESU XXXXX because maximum extra activations exceeded..[Incident #9768-35388628]
How should I proceed from here? I'm not great with computers or software so taking this course was a big step for me, but now I've messed things up before I could even open the program.
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