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ArcPro dialog boxes showing up halfway off screen

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10-08-2020 08:30 AM
JakeJohnson
Occasional Contributor

I recently changed monitor size from 1080p to 4k. ArcPro keeps opening dialog boxes like progress bar windows halfway off screen; it won't remember its location if I move it where it's visible. This keeps confusing me because it looks like ArcPro is idle if I forget this new behavior.

I've tried looking at the registry but found nothing relevant.

14 Replies
DevinRoth
Occasional Contributor

I was able to get help from Esri tech support on this. They were very helpful. They performed a soft reset of ArcGIS Pro without uninstalling. They were able to preserve my Favorites, while deleting other settings.

Case number was 03457608 

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Bud
by
Esteemed Contributor
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Bud
by
Esteemed Contributor

Somewhat related:

ArcGIS Pro random freezing

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ChelseaRozek
MVP Regular Contributor

in case anyone is like me and working through a remote desktop, using the built-in onscreen keyboard utility allowed me to use Alt + Spacebar to move the off-screen dialog box instead of it just working on my physical computer