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Setting to disable taking Pro Named User license offline on per-installation basis

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07-06-2024 07:25 AM
Status: Open
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PeterKnoop
MVP Regular Contributor

Currently the ability to take a Named User license offline is controlled at an organization-wide level in ArcGIS Online. It would be helpful to add the ability to disable taking a Named User license offline in Pro on a per-installation basis. This would enable an organization to prevent users from taking a license offline in environments for which it does not make sense, and protect those users from potentially inadvertently losing access to Pro.

For example, when an organization is installing Pro on shared GIS workstations, virtual environments, remote desktop resources, etc., they could choose to set a parameter that would disable the checkbox for "Authorize ArcGIS Pro to work offline." A user, however, when running Pro in other environments, such as on their laptop, would still be able to take their Named User license offline.

This would also help protect users from circumstances where they unexpectedly lose access to their Pro license by mistakenly checking it out when they do not need to, sometimes requiring a lengthy delay and assistance from Esri to get them going again.

 

1 Comment
AmyWork3

For our higher education institution we have a desire to have more control over who we allow to take licenses offline as well! We want to support as many users as possible, but we don't want to open it up to all users; only the ones who really need it and and understand the implications of taking an ArcGIS Pro license offline (e.g. if your have a license checked out, you cannot sign into another ArcGIS Pro on another computer. You must check it in first).

We used to support offline licenses through Single-Use and Concurrent-Use licenses, but those are going away/gone so there is currently no easy way to allow a subset of users permission to take a licenses out into the field/ship/offline.

Because we don't want to enable offline licensing for our entire campus, we are currently exploring the following options as a way to get around enabling access to all:

  1. Working with the user to "flip' the switch' to allow offline licenses for a few minutes, and then turning it off after the user confirms they have an offline license. However this can create complications for trying to check licenses back in.
  2. Creating a new local account for a member or a computer lab on a ship, and giving them access to an offline license in the same manner above. 

Would it be possible to support "offline licensing" as a permission that could be assigned to a Role? This would mean an administrator could leverage a Role to support offline licensing to a subset of users. 

Having some sort of control over offline licensing besides all or none is extremely desirable.