What are credits?

233
3
10-20-2019 12:37 AM
ДмитрийДенисов
New Contributor

I ended up with -3.63 credits on my account, therefore I don't access to my layers. I checked how can I buy more credits and came across with this form of buying credits, however the button 'Quantity' and 'Add to Chart' are disabled

So do I need to contact local Distributor just in order to buy these credits? I would like to make it online because otherwise it will make a huge delay

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3 Replies
HemantAngarkar1
Esri Contributor

Did you try signing in when you were trying to buy credits?

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ДмитрийДенисов
New Contributor

Yes, I'm logged in 

It seems like you are not able to buy credits online if you are outside the USA

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HemantAngarkar1
Esri Contributor

You are right, you can get in touch with Account Manager if there is an emergency.

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