What are credits?

101
3
10-20-2019 12:37 AM
Highlighted
New Contributor

I ended up with -3.63 credits on my account, therefore I don't access to my layers. I checked how can I buy more credits and came across with this form of buying credits, however the button 'Quantity' and 'Add to Chart' are disabled

So do I need to contact local Distributor just in order to buy these credits? I would like to make it online because otherwise it will make a huge delay

Reply
0 Kudos
3 Replies
Highlighted
New Contributor III

Did you try signing in when you were trying to buy credits?

Reply
0 Kudos
Highlighted
New Contributor

Yes, I'm logged in 

It seems like you are not able to buy credits online if you are outside the USA

Reply
0 Kudos
Highlighted
New Contributor III

You are right, you can get in touch with Account Manager if there is an emergency.

Reply
0 Kudos