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Uploading Thumbnails work half the time

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01-16-2013 10:05 AM
JessePearson
Occasional Contributor
In AGO I am trying to upload a thumbnail for a new map image and after saving AGO keeps saying 'Please Wait'. I'm not sure what is taking so long as the image is under 100k. I already reduced the size of the picture down to 200 x 133. I have tried uploading all 3 suggested types (jpeg, gif & png) with no success.  This has worked for me last week but nothing seems to be uploading this week.
Anybody else finding this a little flaky.
thanks,
Jesse
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11 Replies
ElizabethDonahue
Regular Contributor
Well, today I was able to upload thumbnails for my web maps served up as map services on my personal account.

The windows server was restarted today so I am not sure if that resulted in the success.


Beth
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ElizabethDonahue
Regular Contributor
Yesterday I was able to edit and update thumbnails quickly with no problems. Today unfortunately the situation is not allowing any edit changes or thumbnail updates.
I have discovered that I can onlya edit and upload thumbnails for web maps that were created before today.

This is really becoming critical - These are key components to sharing maps online!!!

Is there a limit to how may services a personal account has? A size limit?


Beth Donahue
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