Unable to invite user to the group. The user does not have the privileges needed to join the group.

[HannesZiegler2]

I am attempting to add a new user to a group in ArcGIS Online, however, I get the following error message:

The user is an AGOL field user and is a member of the organization that the group is in. 

I am not sure why this message occurs? Any hints/ides/solutions are welcome, thank you!

[MerylKruskopf]

I had the same error message as the original question except that I was trying to invite a user to my group who was not part of my organization. Is this allowed? Does it have something to do with license (ArcGIS Pro Basic) or having a public account? I am the administrator and sole member of my org and group.

[JohnPlunkett]

Meryl

Your user may not have a privilege to join external groups - so they would need to contact their admin to let them join.

(If it is a public account - they wouldnt be able to join as well.)

[RichardPerkins]

I cannot find this pick-list menu online, anywhere.  Am I looking in the completely wrong place.   A web address would be helpful to get to this menu.

[MerylKruskopf]

They have public accounts so that would be the issue. Does this mean that they would need to connect their account to their ArcGIS license to join? Is there anything I can do on my end to have a private group and give access to only their accounts? Or would it be possible to make the group public as well and that would allow them to join?

[KellyGerrow]

In order to set up private group sharing, the participants need to have ArcGIS Online accounts that belong to a subscription. Does your user in question have access to an organizational account?