Problems geocoding using ArcGIS Online in Desktop

[BondHarper]

Hi!

I am trying to geocode a table of addresses in ArcGIS desktop using the Esri World Geocode Service. I am signed in to our corporate ArcGIS Online account in the mxd (I can see our private maps and data). However, every time I or a co-worker tries to geocode, we get an error saying we need an ArcGIS Online subscription. I can geocode fine in ArcGIS Online via an internet browser, but I want to do it in desktop. What is going on?

Thanks!

[TimWitt]

Do you have an organizational account or a basic free account? I think you need an Organizational account for that.

[BondHarper]

Yep, we have a full-blown organizational account.

[TimWitt]

You are also signed in to your account within your mxd?

[AkosKisreti1 · Accepted solution]

Hi,

For some reason the basic locator in ArcMap named "World Geocode Service (ArcGIS Online)" does not work.

So if you want to geocode with your Organizational Account do the following:
- In the Catalog window choose GIS Servers and click on Add ArcGIS Server

- Choose Use GIS Services. For Server URL type http://geocode.arcgis.com/arcgis/services and use your ArcGIS Online credentials.

- On the Geocoding toolbar click on <Manage Address Locators...> >> Add... >> Find the locator (World) in the service you added earlier.

Use this geocoding service to geocode locations. It consumes 40 credits / 1000 geocodes.

Akos

[BondHarper]

Hi,

For some reason the basic locator in ArcMap named "World Geocode Service (ArcGIS Online)" does not work.

So if you want to geocode with your Organizational Account do the following:
- In the Catalog window choose GIS Servers and click on Add ArcGIS Server

- Choose Use GIS Services. For Server URL type http://geocode.arcgis.com/arcgis/services and use your ArcGIS Online credentials.

- On the Geocoding toolbar click on <Manage Address Locators...> >> Add... >> Find the locator (World) in the service you added earlier.

Use this geocoding service to geocode locations. It consumes 40 credits / 1000 geocodes.

Akos

Thanks, Akos! That worked.

Cheers,
Bond