Hi,
In ArcGIS Online, Organization/Members, the members list contains some members are shaded/grayed out as shown in the attached. All the elements are still active for clicking in either case. But why is the row shaded out?
I was able to reproduce the Grayed Out user by disabling a user. Is this member disabled? You can check by selecting more options, and if they are disabled it will show "Enable member" in the drop down.
Thank you very much for your reply and answer to my question.