No Information Returned For Pop Up

[MarkYoung]

Hi,
I have configured a pop up but it only seems to work when zoomed out. When I zoom in close it searches then says no information available - is there a scale toggle somewhere?
Thanks
Mark

[RaymondHuang]

Hi Mark,

I am glad you have identified the issue though I do not understand what you said about implementation inconsistency.

I still can't see the content. Basically I cannot access http://enc.maps.arcgis.com/sharing/rest/content/items/f4136da8ae5249c9abf731eca2c46cdc. Please check the permissions again and try accessing it using a incognito browser or sign out from your arcgis online account to test.