Layer "did not draw completely" in ArcGIS online

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10-08-2019 01:51 AM
ДмитрийДенисов
New Contributor

Hello! 

I had a trial period license and every layer worked for me.

Now I bought "ArcGIS for Personal Use" and my layers do not render. Once I open a layer in Map Viewer it prints error: "The layer did not draw completely", here is screenshot:

Could you please help me with this question?

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3 Replies
GeoJosh
Esri Contributor

Can you share this web map publicly and provide a link to it? I'd like to take a look at the requests going out to the service.

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ДмитрийДенисов
New Contributor

Hi Joshua! 

This is link to the layer

https://services9.arcgis.com/jppwbXzQjrDISrXJ/arcgis/rest/services/just_delete/FeatureServer/0?token... 

And here is link to the map (once you open wait ~30 seconds until layer will be uploaded)

https://arcg.is/15LPrf 

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GeoJosh
Esri Contributor

Thank you for the links! I believe you are running into this defect:

BUG-000115487: Upgrading some ArcGIS Online trials to a full subscr.. 

Please report this incident to Esri Support, who should be able to assist you further.

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