Many of my infrequent ArcGIS online users get confused on the sign in screen because the first option is an ArcGIS login when they should be using "your ArcGIS organization's URL". Even when the do choose the organization's option and choose to stay signed in, the next time they are required to sign in they forget how to do it.
The login section of the security tab in our organization's settings appears to allow the order of the sign in. I re-ordered the logins but it did not change the sign in screen. In Chrome I cleared the cache and I also tried using an incognito window.
Should the security option change the order of the sign in options?