HTTPS and Map Layers

[MattBarney]

Recently (last month or so) our ArcGIS web maps have begun intermittently breaking due to some layers returning the error: “Unable to establish a secure connection to the layer.” This occurs with layers from our ArcGIS server as well as public layers from ArcGIS Online. It seems to be caused by the browser redirecting from HTTP to HTTPS when accessing anything at Arcgis.com or its subdomains. In Chrome, you can temporarily fix this by deleting arcgis.com from HSTS, as described here: https://goo.gl/1AtLhl. I say temporarily because it seems to break again after some period of time, until you go and delete it again. Clearly this isn’t something we want our users to have to do to work around the problem. Any ideas how we can fix this?

Note: The setting for “Allow access to the organization through HTTPS only” in ArcGIS Online is turned off for our organization.

Thanks,
Matt

[KarenLizano]

I'm having the same problem. 

[StephanieWendel]

Hi mbarney‌ and klizcano-esristaff‌!

This is something we'd like to actively investigate with you. Is this something your still reproducing right now? Would either or both of you be willing to have a support case opened for this? I'd be happy to create one for you or you can feel free to submit one directly through our support.esri.com website.

Feel free to reply here or private message me.

Thanks!

Stephanie

[MattBarney]

Thanks Stephanie. I can reproduce the problem.

Just sent you a Follow request so that I can PM you.

[KarenLizano]

Yes I'm still having issues with the https.  I've just been using http.  who needs security??  

[MattBarney]

SWendel-esristaff‌

I'm still unable to PM you, so I will create a support case.

[MattBarney]

Stephanie Wendel‌
Hi Stephanie,

I've opened Case number 01890345.

[MattBarney]

With Nicole's (Esri's) help, we discovered that clearing our browser caches allowed us to open maps without being redirected to HTTPS, thus all unencrypted layers loaded successfully.

-Matt

[RickeyFight]

This started for me today. It was just a chrome thing yesterday but now it has moved to firefox. Did you ever resolve this? 

UPDATE:

I did what you said in your post and I was able to clear and get the https to go away. 

Thank you!

[AdamMcClure]

I am having a similar problem, but not sure if it is related to the same issue. I am trying to add http REST ArcGIS Server services I have published to an AGOL map. I talked to support and have a case # but the answer was most likely you need to change your security to produce https REST services, which I am not sure I have the capability to do right now. Does anyone know how to add http encoded REST services to AGOL maps?