Generic www.arcgis.com links stopped working

[MindyBurkett1]

I have different organizations sharing a map. We've used a single URL to access the map. For example:

https://www.arcgis.com/apps/index.html?id=IDGOESHERE

This link would send the user in any organization strait to the map until very recently. Now, it just sends the user to their organization home page. I now have to use a specific link depending on the user's organization:

https://ORGANIZATIONGOESHERE.maps.arcgis.com/apps/webappviewer/index.html?id=IDGOESHERE

Is there a way to create a generic URL to a shared map in the new system?

[Katie_Clark]

Seems like this issue could be related to this post? 

https://community.esri.com/message/939481-re-link-to-the-webmap-is-redirecting-to-our-company-main-p...

Peter Klingman‌ said he has reported the issue...

[MindyBurkett1]

It looks like it is probably related. Thank you!

[Anonymous User]

Thanks Katherine Clark‌, Mindy Burkett‌ this does appear to be related. Are the maps only being shared to a group (not shared to the organization or with Everyone)? 

Thanks,

-Peter 

[MindyBurkett1]

Hi Peter,

The maps are not public maps shared with everyone. They are shared with specific groups.

Thanks!

Mindy

[Anonymous User]

Thanks Mindy, will keep you updated about the issue. 

[Anonymous User · Accepted solution]

Sorry for the late follow up - this was fixed on 7/8. Please let me know if there are any outstanding questions. 

Thanks,

-Peter