Error Creating Groups

417
3
09-15-2011 07:11 AM
by Anonymous User
Not applicable
Original User: mike~greene

Whenever I try to create a group in arcgis online I get the following error:

Group Not Found
Unable to access the group you requested. It may have been deleted, become a private group, or your membership privileges may have been revoked by the group administrator.

If anyone has encountered this or has found a solution, please let me know.
Thanks,
0 Kudos
3 Replies
by Anonymous User
Not applicable
Original User: mikem

I believe the problem is due to the ~ in your user name. Ironically, we've just disabled the ability to register IDs with ArcGIS Online with user names that contain special characters. You got in before we made the change.

User names can only contain letters, numbers, underscore, dash, dot, and the at sign.

Unfortunately, it is difficult for me to reproduce as I can't register such a user name myself. My recommendation is to create a new user name and use that one instead.

Thanks,

Mike
0 Kudos
by Anonymous User
Not applicable
Original User: Mathias Westin

When will you fix this problem or is there a way to change global account name?
0 Kudos
MikeMinami
Esri Notable Contributor
The only solution is to create a new global ID.

Thanks,

Mike
0 Kudos