Custom Symbol Bug

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04-20-2015 06:16 PM
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Occasional Contributor

Prior to the latest update of AGOL I had been adding custom hosted symbols to some of my maps, and had been getting good results. Symbols would display nicely at their native resolution. But since the update I have not had the same experience. Now when I add a custom symbol it gets distorted, with ugly results. It does not seem to affect custom symbols that were already added to the map pre-update. In the image below the playground and toilet icons are custom symbols that I added pre-update, and are displaying as they should. But the cafe icon has been added post-update, and should be the exact same size as the other icons, but it appears to be squashed top to bottom.

distort.png

I am now in a position where I really need to redo all previous icons to make them consistent, but this means that they will all be squashed. This is not ideal as the crispness of the icons is lost when the shape is changed.

Has anyone else encountered this? Does anyone have any suggestions?

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Occasional Contributor

I figured this out. The image needs to be square. I used GIMP to edit my icons, adding extra transparent canvas space around the image to make the image perfectly square.

It seems a weird thing to go from being able to use non-square images to having to use square. No big deal though I guess, as long as you know what to do.

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Occasional Contributor

I figured this out. The image needs to be square. I used GIMP to edit my icons, adding extra transparent canvas space around the image to make the image perfectly square.

It seems a weird thing to go from being able to use non-square images to having to use square. No big deal though I guess, as long as you know what to do.

View solution in original post

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