Hi I'm trying to give a user access to a map on arcgis.com to use with the collector app.
The problem I'm having is that the user can't see the map, despite the fact that it and all of its data,service definitions, layers, etc.. are shared within the organization, and the groups that the member is part of.
I'm listed as the owner of the map and the data etc.. and can see it in my items. When I check the other user's items, The map and the data are not visible. I've looked at permissions and everything is normal, the user should be able to see the map.
Any Ideas? thanks for any help
OK, let's remove collector from the issue for a moment. Can the user able to see the items when they visit the group the items are shared with from the arcgis.com website?
One thing you wrote that confuses me:
When I check the other user's items, The map and the data are not visible.
To be clear, the shared items will not be shown in their "My Content" view, if that's what you are thinking...