ArcGIS Online - Map Services - Citation

[JenniferGough]

We created a nice map using the World Street Map as the background. We added a symbol and label to show the location of the City of Torrance within the state of California. This mpa will go in an application package that Torrance is submitting for an award. I cannot find any citation information on the part of your website where we do the dowload.
Under the creative commons attribution.....agreement it says;
Attribution ??? You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work).
How does ESRI want us to attribute the work on our map? I do not see this specified anywhere.
Thanks
Jenny

[SarahOsborne]

Jenny,

You can use the following citation for the Street Map service:

Sources: Esri, DeLorme, AND, Tele Atlas, First American, UNEP-WCMC, USGS

[JenniferGough]

Thanks Sarah! Will do.

[JESSICAREYNA]

Where to start. Our office has set up several web maps in the past and today we are doing the same thing but for a different entity. We are experiencing a problem, we are unable to publish the map; we are using the World Street Map and we are getting an ERROR: error reads " Error failed instance on SOC machines, etc. What are we doing wrong. We have already given permission to the file, changed the coordinate system to be the same the WSM, etc. What are we missing??

Thanks,

Jessica Reyna
LRGVDC

[MikeMinami]

Jessica,

It seems you are trying to publish a service to your GIS Server. When you say you are using the World Street Map, can you be more specific? Are you trying to reference a map service inside your MXD, then trying to publish this to your GIS server? If you are, ArcGIS Server doesn't support this.

Also, you might check the log files on your GIS server to see if there is any additional information. (ArcGIS Server Manager lets you look at the log files.)

Thanks,

Mike