ArcGIS Online - Create Thumbnail using Map is blank

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07-14-2020 09:19 PM
DavidTriggs
New Contributor III

Some of my Web maps have not created their own thumbnail and use the default world map. When I try and create a thumbnail from the map, the map itself is blank. I have tried zooming in and panning but the map area is still blank.

Is this a fault and/or have others experienced the same thing?

Thanks

David

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