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ArcGIS Online Basemaps Not Available

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10-05-2017 11:22 AM
CraigMcClain
Emerging Contributor

The ArcGIS online Basemaps are not loading in my AGO organization. Additionally they are not loading in ArcPro 2.0. The existing basemap displays in the map, but I cannot change the basemap. I also cannont change basemaps in the explorer App and Collector App, both for iPad ios11.

They are available in ArcMap 10.5. Is there and update/issue going on? Basemaps were working fine, 10/04/2017

Update:

Not working on 10/5/2017 and now morning of 10/6/2017

No Basemap ArcGIS Online

No Basemap ArcProBasemaps in ArcMap

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4 Replies
by Anonymous User
Not applicable

Hi Craig, I've been experiencing AGOL issues this morning and found this note on their site:

by Anonymous User
Not applicable

Is this issue still occurring?

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CraigMcClain
Emerging Contributor

I am still having the issue in Pro and Online. Hoping it's resolved after the maintenance tonight.

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KellyGerrow
Esri Alum

There weren't any known issue reported with the basemap maintenance. If you are still experiencing issues, please contact Technical Support.

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