app launcher button not working

[ErikBlake]

The app launcher button on our arcgis online account is not working. was working fine yesterday. I click on it and nothing happens

[CarmelConnolly]

Hi Erik, 

Does this happen even when you're in Content?

Do you have any Marketplace apps added to your organisation?

Does this happen in all browsers?

Carmel

[ErikBlake]

yes

yes (Insights)

yes

[CarmelConnolly]

Hi Erik, 

Do you have an Insights licence assigned to you? What happens if you remove the licence?

Does this happen for other users in your organisation?

It might be worth contacting the Tech Support team for your region - there might be a setting on your account that needs to be changed.

Carmel

[ChrisWhitmore · Accepted solution]

Hi Erik, we have a patch going out tonight to resolve this issue. Sorry for the trouble.

Thanks,

Chris