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AGOL Locator View Not Working

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07-19-2025 06:54 PM
CRossNSDA
Emerging Contributor

I am trying to configure a Locator view for my organization using the World Geocoding Service within a selected country/region.

I configured the settings, as required but the locator is still returning values outside this.

Is there another setting I am missing?

12 Replies
ShanaBritt
Esri Regular Contributor

@CRossNSDA When was the last time that you created the locator view in ArcGIS Online and it did not work as expected? The reason I ask is because a member of the Survey 123 team asked the same question the week of July 7th, which was not long after the June update to ArcGIS Online. This issue was resolved by the end of the week and definitely by last Monday. If you create a new locator view in ArcGIS Online that is filtered to just Canada today, are you still getting addresses outside of Canada?

Yes, unfortunately, the locator views created in ArcGIS Pro do not work outside of ArcGIS Pro. 

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CRossNSDA
Emerging Contributor

I created the locator view yesterday

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ShanaBritt
Esri Regular Contributor

Does the locator view you created in ArcGIS Online work in the MapViewer as expected?

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