A Problem Importing CSVs from Web

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01-18-2020 05:02 AM
ChrisRiley
New Contributor II

Sometime yesterday afternoon, ArcGIS Online's "Add Layer from Web" feature stopped working. Pasting the URL of a public CSV file now triggers an error message:

The CSV, [URL], is not accessible and cannot be added to the map.

Contrary to what the message claims, my CSV (a table hosted by Google Sheets) is accessible. The problem seems to be on ArcGIS's side.

Any idea what might be happening—and when this might be fixed?

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4 Replies
RichardStein
New Contributor

It would be nice to get a simple response from ESRI on this.  It's kind of a big deal.  If you want us to take your platform seriously and build robust applications that consume services on a variety of platforms, it needs to work.

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ChrisRiley
New Contributor II

ESRI did notice the problem . . . half a week after I posted this. But that's better than nothing, right?

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RichardStein
New Contributor

I haven't been able to add csv from Google drive for several days. Are you

able to now?

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RichardStein
New Contributor

And while I'm at it...how about a help desk that's available 24/7.  It's a 24/7 global economy and ESRI is acting like it's 1994.

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