3D Cylinder objects much larger diameter when uploaded to ArcGIS Online

[JustinJohnston]

Hi Everyone,

I have a problem whereby a cylinder object that looks just fine in ArcGIS Pro ends up way larger diameter after uploaded to ArcGIS Online scene.  I can't figure out what I am doing wrong.  I am trying to get the cylinders to look like bollards.  So they should be like a pipe sticking out of the ground in a parking lot.  See the comparison between what ArcGIS Pro shows vs what the online scene looks like.  The coordinate system is the same in both cases, everything is the same.  The bollards I made by having a point feature class and using the 3D Model Mark.  Display is in real world units with 1.5m height and 0.2 m for both x and y.  I get no errors or warnings when analyzing the layer before sharing.  

Any ideas how to make the cylinders look like actual bollards after sharing to ArcGIS online?

Cheers,

Justin

[JustinJohnston]

I had done that before opening in Online.  All jobs were checked.

[JustinJohnston]

I deleted the scene from Online and tried again watching progress of jobs.  One of the layers failed to cache the attempt.  Not sure what caused it?

[JustinJohnston]

I saved, restarted ArcGIS Pro, deleted everything from Online again, and reshared.  Back to where I was with the X and Y dimensions of the cylinder from Pro being lost when shared Online.  Everything has 1.5m again.  I guess if I want the bollards, I need to make multipatch cylinders instead.  Point features with the system 3D model just aren't working as expected.

Cheers,

Justin

[RussRoberts]

an you share the Pro package with just the cylinders ?